Outbound collections — the agent secures a promise to pay.
The voice agent experts who lift your results and cut your call costs.
We build and run AI voice agents end-to-end for outbound and inbound operations — collections, reminders, sales and service. Engineered for the outcome, priced like software.
Trusted by lenders and enterprises across Southeast Asia
From multifinance lenders to digital banks, teams across the region rely on Kataliz to take repetitive calls off their agents’ plates — automating payment reminders, collections and customer service while recovering more, sooner.
Real calls. Real conversations.
These are Kataliz voice agents on live calls — listen to how they hold a natural conversation and drive to an outcome.
Outbound — the agent handles an objection and arranges a split payment.
Inbound — the agent answers a balance query and offers next steps.
Recordings are illustrative samples. Languages and scenarios shown reflect real deployments.
We don’t sell you a model. We deliver a working agent.
There’s no shortage of voice tech. What’s rare is a partner who knows your operation, builds the agent around it, and stays accountable for the result.
Domain experts, not just a tool
We’ve run real collections and customer-ops voice programs. You get playbooks, scripts and hard-won judgement — not a blank API and good luck.
ExperienceWe deploy it for you
From agent design to live calls on your numbers, we build, train and run it end-to-end — so you’re not assembling speech, voice and telephony yourself.
End-to-endOne accountable partner
We own the entire voice stack — including our own telephony. Nothing to stitch together, no vendor finger-pointing. One team owns the outcome.
Full stackBuilt for your customers
Speaks English, Bahasa Indonesia and Bahasa Malaysia with local accents, and built for the compliance your industry demands.
Local & compliantPut voice agents to work across the conversation.
Outbound, inbound, and the quality layer that keeps every call on-script and improving.
Outbound voice agent
Run payment reminders, collections, surveys and follow-ups at scale. The agent dials, holds the conversation, and logs the outcome — thousands of calls a day, every one consistent.
Inbound voice agent
Answer every call instantly — customer service, account queries, payment arrangements — with no hold music and no missed calls after hours.
Agent & sales performance scoring
Score 100% of conversations — human or AI — for quality, compliance and outcomes. Spot what your best agents do, and coach the rest with evidence.
improvement in recovery rate
Collections teams running Kataliz voice agents have improved recovery rates by up to 4× — reaching more accounts, sooner, with consistent, compliant conversations on every call.
We don’t just make the calls. We run the whole collection operation.
Anyone can dial. In collections, the recovery comes from how you stage accounts, sequence outreach, capture payments and stay compliant — at scale. That’s the part we’ve spent years getting right.
Stage & segment
Import accounts and segment by risk, balance and bucket.
Build campaigns
Rolling and batch campaigns, configured to your strategy.
Cadence & rules
Account-level cadence, retries and disposition logic.
Reach out
Voice agents plus WhatsApp and SMS, in one sequence.
Capture payments
Promises-to-pay, payments and restructures logged automatically.
Comply & report
Built-in compliance guardrails and live performance.
Your collection operation, automated end-to-end.
SmartCollect runs the full lifecycle above — campaign management and the day-to-day operation — so your team sets the strategy and the platform executes it. No spreadsheets, no disconnected dialers, no manual list-pulling.
- Rolling & batch campaign orchestration
- Account-level cadence, retries & dispositions
- Multi-channel outreach — voice, WhatsApp, SMS
- Promise-to-pay, payment & restructure tracking
- Compliance guardrails & full audit trail
- Real-time performance across campaigns & agents
An AI manager that runs the campaigns for you.
Collection Manager AI does the operational heavy lifting — building and adjusting campaigns, prioritising the right accounts, and keeping outreach on track — so a small team can run a large book without dropping compliance or coverage.
One stack, from the voice engine to the application.
We build every layer — so the model, the orchestration, the channel and the outcome all speak the same language.
End-to-end debt collection — case staging, campaigns, payments and compliance.
✦ Collection Manager AI — runs your campaigns & operationsAI quality assurance that scores every conversation for quality, compliance and outcomes.
Built for teams with conversations to run.
If your business runs on phone calls — reminders, collections, service — Kataliz pays for itself.
Lenders & financial institutions
Multifinance, banks and digital lenders automating payment reminders, collections and compliant outreach.
Call centers & BPOs
Augment your floor with AI agents and score 100% of calls for quality and performance.
SaaS & digital businesses
Add a voice layer to onboarding, renewals and support without building telephony yourself.
Anyone with outreach
Payment reminders, debt collection, customer service — if you make repetitive calls, automate them.
See voice agents handle a real collections call.
Join our live session for a hands-on look at how Kataliz voice agents run outbound and inbound conversations end-to-end — and how teams put them to work in weeks, not months. Live demo + Q&A.
// Date & registration link — coming soon
Let’s put a voice agent on your hardest calls.
Book a 30-minute call. We’ll look at your outreach, show you a live agent, and map the fastest path to value.